Privacy Policy

Last updated: October 2026

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Your privacy is important to us. This Privacy Policy explains what information Batch Match collects, how we use it, and your rights regarding that information.

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1. Information We Collect

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1.1 Account Information

 

When you create an account, we collect your email address and a hashed version of your password. We do not store plaintext passwords.

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1.2 Purchase Information

 

When you purchase a subscription plan, payment processing is handled entirely by Stripe. We do not store your credit card number, CVV, or full card details. We receive a transaction confirmation and the associated email from Stripe.

 

1.3 Device Information

 

When you activate a subscription plan on your device, we store an anonymized device identifier (MAC-based hash). This is used solely for device-binding and cannot be used to identify you personally.

 

1.4 Usage Data

 

We may collect anonymized, aggregated usage data such as app version, connection errors, and feature usage counts to improve the Service. This data cannot be traced back to individual users.

 

1.5 Communications

 

If you contact us via email, we store your email address and message content to respond to your inquiry and improve our support.

 

2. How We Use Your Information

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• To create and manage your account

• To fulfill plan purchases and manage access

• To enforce device-binding security

• To send transactional emails (purchase confirmation, key delivery)

• To respond to support requests

• To detect and prevent fraud or abuse

• To improve the Service through aggregated analytics

 

We do not use your data for advertising or sell it to third parties.

 

3. Information Sharing

 

We do not sell, rent, or share your personal information with third parties except:

• Stripe — payment processing. Stripe's privacy policy applies to payment data.

• Clerk — authentication and database hosting. Governed by Clerk's privacy policy.

• Legal requirements — if required by law, court order, or government authority.

 

4. Data Retention

 

Account data is retained for as long as your account is active. If you delete your account, we will delete your personal data within 30 days, except where required by law or for fraud prevention.

 

5. Security

 

We implement industry-standard security measures including encrypted transmission (HTTPS), hashed passwords, and access controls on our backend systems. However, no system is completely secure and we cannot guarantee absolute security.

 

6. Your Rights

 

Depending on your location, you may have the right to:

• Access the personal data we hold about you

• Request correction of inaccurate data

• Request deletion of your personal data

• Object to or restrict processing of your data

• Data portability (receive a copy of your data)

To exercise these rights, email us at support@batchmatch.com

 

7. Cookies

 

Our website uses only essential cookies required for authentication and session management. We do not use tracking or advertising cookies. You may disable cookies in your browser settings, though this may affect functionality.

 

8. Children's Privacy

 

The Service is not directed to individuals under 18 years of age. We do not knowingly collect personal information from minors. If we become aware that a minor has provided personal information, we will delete it promptly.

 

9. Changes to This Policy

 

We may update this Privacy Policy periodically. Material changes will be communicated via email or an in-app notice. Continued use of the Service following changes constitutes acceptance of the revised policy.

 

10. Contact

For privacy-related questions or to exercise your rights, contact us at: support@batchmatch.com

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